An approved device remains
Use that device to approve a replacement, then review and revoke lost devices.
Emergency help
Use your account password first. An unlocked device or the optional recovery kit is needed only if you forgot it.
Only the recovery kit remains
Install EverCode on a new device and follow the recovery flow. Support must never ask for the kit.
No device and no kit
EverCode cannot reconstruct the vault. Use each service’s recovery codes or contact that service.